Glossary
In-house sales teams
Sales teams hired by you and managed internally.
In-house sales reps are hired and managed internally, compared to outsourced sales teams.
The benefits of in-house reps are:
• Brand — A closer connection with customers and their interactions with your brand.
• Transparency — You know exactly where your money is going each month. With a properly set up CRM you can monitor all sales activities.
• Control — You can easily steer your ship in any direction, impact important deals and improve quality.
The drawbacks of in-house reps are:
• Hiring — Expensive to do quickly, high turnover and difficult to interview effectively for effort-based roles like outbound prospecting.
• Regulations — Federal and state employment laws that can be tough to follow; lots of paperwork and taxes.
• Bandwidth — Need to be managed internally.
The benefits of in-house reps are:
• Brand — A closer connection with customers and their interactions with your brand.
• Transparency — You know exactly where your money is going each month. With a properly set up CRM you can monitor all sales activities.
• Control — You can easily steer your ship in any direction, impact important deals and improve quality.
The drawbacks of in-house reps are:
• Hiring — Expensive to do quickly, high turnover and difficult to interview effectively for effort-based roles like outbound prospecting.
• Regulations — Federal and state employment laws that can be tough to follow; lots of paperwork and taxes.
• Bandwidth — Need to be managed internally.