Glossary

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Value selling

Providing value on specific topics.

Value selling is hearing customer pain points or buying criteria and matching them to features, capabilities and end-benefit of your product.

This is different from objection handling, which comes in the form of a question or concern raised by the prospect. Objection handling keeps you from losing deals whereas well-trained value selling enables you to win deals.

When working on your value selling table, keep in mind the differences between capabilities, features and benefits.